Refund policy
Return & Refund Policy
At Veyloora, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to request a return in accordance with the terms below.
Return Period
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must be:
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Unworn and unused
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In its original condition
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Free from damage caused by the customer
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Returned with the original packaging, where applicable
Items That Cannot Be Returned
Items that have been worn, used, damaged after delivery, or returned without required original packaging may not qualify for a refund.
How to Request a Return
Please contact us before sending any item back.
Include your:
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Order number
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Name used for the order
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Reason for the return
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Photos of the item, where applicable
Email: Support@veyloora.store
Our team will review your request and provide return instructions if the return is approved.
Refunds
After we receive and inspect the returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to the original payment method. The time required for the funds to appear in your account depends on your bank or payment provider.
Return Shipping Costs
Unless an item is defective, damaged, or incorrectly shipped, the customer is generally responsible for return shipping costs.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photographs of the item.
We will review the issue and, where appropriate, provide a replacement, refund, or other suitable resolution.
Exchanges
If you would like to exchange an item, please contact our support team. Exchange availability may depend on product availability.
Contact Information
Veyloora
2185 Rock Dr
Kissimmee, FL 34759
United States
Email: Support@veyloora.store
Phone: +1 830-754-4944